From a hairline crack to a fully soaked crawl space, our Convoy crew has seen it and fixed it. No guesswork, no scare tactics — just a clear plan and a fair price.
Background-checked Convoy technicians · 24/7 dispatch
We built Halo Water Proofing around a simple promise: show up when we say, tell you the truth about what's wrong, and fix it so it stays fixed.
We don't run a bidding war between crews. The Convoy technician who inspects your property is the same one who does the repair, start to finish.
We've worked on foundations from decades-old Convoy homes to brand-new builds still settling into their soil, so whatever your basement is dealing with, we've likely seen a version of it nearby.
One phone call gets you a straight answer and a real appointment — not a vague callback promise.
📞 +1-866-476-1348Water problems build slowly before they become emergencies. These are the clues our Convoy crews hear about most.
Odor is often the very first clue Convoy homeowners notice, well before any water is visible.
Small cracks in a Convoy foundation rarely stay small — seasonal ground movement tends to widen them over time.
That white powder on basement walls is mineral residue left behind as water passes through the concrete.
If your pump only shuts off for a few minutes at a time, it's worth having it checked before it fails outright.
A wall that's starting to bow is a structural issue on top of a water issue — this jumps to the front of our Convoy schedule.
These upstairs clues usually show up months after the basement moisture problem actually started.
From a 2 a.m. sump pump failure to a planned exterior drainage project, here's what our Convoy crews handle most.
Storm season keeps our Convoy emergency line busy — active flooding always jumps ahead of routine inspections in the queue.
Get Emergency Help →Not every crack means a structural problem, but every crack deserves a real look. We'll tell you which kind yours is.
Ask About Crack Repair →Most Convoy pump failures happen during the exact storms that need them most, which is exactly why battery backup matters.
Book a Pump Check →An interior drain tile system routes water to a sump pump before it reaches your Convoy basement floor at all.
Talk Drainage Options →Musty smell upstairs with no obvious source? Check the crawl space first — it's usually the culprit.
Get a Crawl Space Quote →We can phase larger Convoy commercial projects around business hours or tenant schedules so operations keep running.
Request a Commercial Quote →Here's exactly what Convoy customers can expect from first call to final walkthrough.
We figure out fast whether this needs an emergency dispatch or a scheduled inspection.
No jargon, no pressure — just a clear look at what's actually going on.
The number you approve is the number you're billed — no change orders once the crew shows up.
Once the job's done, you get written proof of what was installed and exactly what the warranty covers.
We've heard every Convoy horror story about contractors who disappear mid-job or pad the invoice. Here's how we do it differently.
You get a real number before any work starts — what you approve is what you're billed.
A local dispatch model means the technician who answers your questions is the same one who shows up.
Warranty terms are explained in plain language before you sign, with no fine-print surprises later.
If your Convoy basement just needs a small crack seal instead of a full system, that's exactly what we'll tell you.
We can supply the documentation most carriers ask for before approving a Convoy claim.
Every Convoy job reflects on the next referral, so we treat each one like it matters.
"Called during a storm and had a tech at my door within two hours. Explained everything before touching anything — basement's been dry since."
"Got three quotes for a crack repair. This was the only company that actually explained why the crack was happening instead of just naming a price."
"Our sump pump died during the worst storm of the year, obviously. Battery backup was installed the next day and we haven't worried since."
"Handled waterproofing for our parking structure with minimal disruption to tenants and stuck to the schedule."
"Expected a huge bill for three cracks, only one actually needed injection. Appreciated the honesty."
"First contractor who actually explained where the water was coming from instead of just quoting a number."
"Sump pump inspection was thorough and they didn't try to sell me a new one when mine just needed a part replaced."
If a covered repair doesn't hold up, we come back and make it right — no arguing, no extra invoice. That's written into every Convoy contract we sign.
📞 +1-866-476-1348Halo Water Proofing covers Convoy and the surrounding zip codes — from long-established neighborhoods to newer builds still settling on their foundations.
Coverage in Convoy includes 45832 and neighboring communities — if you're just outside that list, call anyway, since we often extend service case by case.
The map below shows our general Convoy coverage area. Call +1-866-476-1348 to confirm service at your exact address.
One call to +1-866-476-1348 gets a licensed Convoy technician on the schedule — often same-day, 24/7 for real emergencies.
📞 Call +1-866-476-1348 — Convoy 24/7 Line